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Front Desk Associate

ABOUT US

Cross Campus is SoCal’s most dynamic network of coworking and event spaces. We create vibrant, inspiring workspaces for startups and freelancers, and we host some of the most exciting events in California. Recent events in our spaces have featured Elon Musk, Mayor Garcetti, and President Obama.

Come join our fun, tight-knit team, and help us redefine the workplace!

 

ABOUT YOU

The Front Desk Associate is the first face our guests see upon entering a Cross Campus location. We’re looking for a friendly, warm extrovert: someone who’s always ready to help and who thrives in busy (and sometimes chaotic) customer-facing environments. You’ve got to be a master of “directing traffic”, thinking on your feet, answering questions, and doing it all with a smile! Our ideal candidate has prior hospitality experience in a reception or concierge-type capacity. Sound like you? Read on!

 

ROLE DESCRIPTION

—Welcome our members, guests, and walk-ins
—Field questions about campus in-person and via email and phone
—Opening and closing procedures for the campus, including lighting and music
—Field incoming calls related to the various services provided at Cross Campus
—Ensure that meeting room and event venue customers have a seamless experience on campus
—Manage member mail and package deliveries

 

REQUIREMENTS

—Personal warmth, enthusiasm, and a service-oriented personality: helping people brings you fulfillment
—Excellent people skills, verbal communication skills, and a high emotional IQ
—1-2 years working a reception or concierge-type hospitality role (boutique club or high-end hotel experience a strong plus)
—Proficiency with Google Apps and other cloud-based applications (eg. gmail, google docs)
—University degree

 

COMPENSATION

—Competitive annual salary, based on experience and background
—Full-time position with health benefits
—Equity-track position

 

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READY TO APPLY?

Complete the form below and send a resume and brief cover letter (less than 1 page) telling us why you’re one we’ve been looking for!

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MORE INFO:

http://crosscamp.us

 

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