The Future of Work With Diversity & Customer Experience
The success of our customers has a profound and direct impact on our own businesses. TSIA’s State of Customer Success Report finds that 70% of organizations identify as having a dedicated customer success function in their company and explains that “the core mission of a customer success organization is to deliver against the promise of their company’s technology and services.”
Cisco’s brand for this concept is Customer Experience (CX). The organization incorporates inclusion and collaboration as a core tenant of our strategy. During this webinar, you will gain unique insights into Cisco’s specific strategies and growth trajectory, while focusing on the challenges and key takeaways.
We will share an overview of more than 600+ CX roles that Cisco is hiring for globally, including Success Program Managers, Customer Success Specialists and Customer Success Executives. Tech needs you just as you are. Come and grow with Cisco.
About The Speaker
Alex Allen, Inclusion & Collaboration Director Customer Experience
Alex Allen is the Inclusion and Collaboration Director for the Cisco Customer Experience and Sales & Marketing business units, responsible for leading Diversity and Inclusion initiatives worldwide. A seasoned human capital strategist and executive consultant, Alex has earned a reputation for designing and implementing award-winning human capital initiatives that drive business transformation through leadership commitment and organizational effectiveness.
Passionate about unifying workplace culture, increasing talent attraction and retention, Alex counts three North American Employee Engagement Awards and one Bronze Stevie among his accolades for organizational transformation and internal communication. Named by Inspiring Workplaces as one of 101 top influencers around the world in employee engagement and experience, Alex serves as a member of the Board of Directors of the HR Alliance of Washington, D.C.
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The Future of Work With Diversity & Customer Experience
The success of our customers has a profound and direct impact on our own businesses. TSIA’s State of Customer Success Report finds that 70% of organizations identify as having a dedicated customer success function in their company and explains that “the core mission of a customer success organization is to deliver against the promise of their company’s technology and services.”
Cisco’s brand for this concept is Customer Experience (CX). The organization incorporates inclusion and collaboration as a core tenant of our strategy. During this webinar, you will gain unique insights into Cisco’s specific strategies and growth trajectory, while focusing on the challenges and key takeaways.
We will share an overview of more than 600+ CX roles that Cisco is hiring for globally, including Success Program Managers, Customer Success Specialists and Customer Success Executives. Tech needs you just as you are. Come and grow with Cisco.
About The Speaker
Alex Allen, Inclusion & Collaboration Director Customer Experience
Alex Allen is the Inclusion and Collaboration Director for the Cisco Customer Experience and Sales & Marketing business units, responsible for leading Diversity and Inclusion initiatives worldwide. A seasoned human capital strategist and executive consultant, Alex has earned a reputation for designing and implementing award-winning human capital initiatives that drive business transformation through leadership commitment and organizational effectiveness.
Passionate about unifying workplace culture, increasing talent attraction and retention, Alex counts three North American Employee Engagement Awards and one Bronze Stevie among his accolades for organizational transformation and internal communication. Named by Inspiring Workplaces as one of 101 top influencers around the world in employee engagement and experience, Alex serves as a member of the Board of Directors of the HR Alliance of Washington, D.C.